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irinal26728997
Participant
October 23, 2024
Question

It is not possible to download video on iPhone 16 Pro

  • October 23, 2024
  • 1 reply
  • 300 views

It is not possible to download video on iPhone 16 Pro in any quality and with weak settings. What do you need to do? I pay for the subscription, but I can't use the app on my new phone.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 23, 2024

    Hi @irinal26728997,

    Can you show us a screenshot of your Camera Settings? That may help us figure out what's going on.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    I
    irinal26728997Author
    Participant
    October 24, 2024
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