Skip to main content
Participant
Oct 23, 2024 7:33 AM UTC
Question

It is not possible to download video on iPhone 16 Pro

It is not possible to download video on iPhone 16 Pro in any quality and with weak settings. What do you need to do? I pay for the subscription, but I can't use the app on my new phone.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Kevin J. Monahan Jr.
Legend
Oct 23, 2024 10:46 PM UTC

Hi @irinal26728997,

Can you show us a screenshot of your Camera Settings? That may help us figure out what's going on.

 

Thanks,
Kevin

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Oct 24, 2024 7:48 PM UTC
IMG_0684.png
Translate