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Participant
July 13, 2020
Question

Launching application hangs

  • July 13, 2020
  • 2 replies
  • 402 views

Launching the app on my iMac never completes. Chasing blue circle goes on endlessly, I can access Help, Learn and Community, however Create a New Project is dimmed. The app is not locked up either. I can access menus at the top, just not all items. Is anyone else having this issue? Is this a Cloud sync issue?

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2 replies

Participant
July 13, 2020

I have exactly the same issue
please respond to me if you have found a solution

SOBieAZAuthor
Participant
July 13, 2020

Sorry, but I have no solution -- ugh, a whole day wasted messing around with software : ( 

Perhaps I shouldn't be so upset, but come on Adobe! I've got deadlines!

SOBieAZ Love what I do, sharing knowledge and the experience of new challenges. Every moment contains potential amazement!
JBGood_SoCalArtist
Participant
July 13, 2020

Same problem... haven't launched it in a while, not it does as you desscribed, reinstall did nothing

JBGood_SoCalArtist
Participant
July 13, 2020

oops bad editing, try again: Same problem... I haven't launched it in a while, it does as you desscribed, the attempted reinstall did nothing

SOBieAZAuthor
Participant
July 13, 2020

Tried reinstalling three times. Did not change the problem.

SOBieAZ Love what I do, sharing knowledge and the experience of new challenges. Every moment contains potential amazement!