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Participant
December 3, 2021
Question

Live synchro

  • December 3, 2021
  • 1 reply
  • 137 views

Dear all, 

Recently Rush has introduced a double account for each licence and I now apparently have a personal (former account) + a company one. BUT.. the licence seems to be active just on the company one, where I do not have all my previosuly created projects. 

If I go on the personal one I discover it's not covered by licence and I can't move my projects on the company account.. Why is that? Did this happen to someone else to?? 

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1 reply

anissa_thompson
Community Expert
Community Expert
December 6, 2021

Unfortunately, there is no way (currently) to move projects from one account to another. (I'm in the same boat: I have a campus account and a personal account, and didn't realize that I had created content in one that was intended for another. This was also an issue when a coworker created a video project, but when she graduated and left the university, she couldn't transfer the project to another employee.) For now, all we can do is REQUEST THIS AS A NEW FEATURE using the Feedback icon in the upper right corner of the app (or go directly to https://adobe-video.uservoice.com/forums/916423-premiere-rush ).

Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat