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Participant
September 2, 2023
Question

Lost my data many times,app stops working

  • September 2, 2023
  • 1 reply
  • 94 views

hi, this is 2nd time I have loosing my data .first time it was not exporting ..now again the app is not starting and stucked on screen showing fetching projects .. I am talking about adobe primere rush app on Android phone. How can I resolve this issue

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
September 6, 2023

Hi @Bismah32035696vnfj,

Thanks for writing in. You say that you are experiencing unexpected behavior with Rush on an Andriod device. What device is it? Is it meeting system requriements? See if the phone is supported here: https://helpx.adobe.com/premiere-rush/system-requirements.html

 

Hope we can help you solve this one.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio