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Bismah32035696vnfj
Participant
September 2, 2023
Question

Lost my data many times,app stops working

  • September 2, 2023
  • 1 reply
  • 94 views

hi, this is 2nd time I have loosing my data .first time it was not exporting ..now again the app is not starting and stucked on screen showing fetching projects .. I am talking about adobe primere rush app on Android phone. How can I resolve this issue

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 6, 2023

    Hi @Bismah32035696vnfj,

    Thanks for writing in. You say that you are experiencing unexpected behavior with Rush on an Andriod device. What device is it? Is it meeting system requriements? See if the phone is supported here: https://helpx.adobe.com/premiere-rush/system-requirements.html

     

    Hope we can help you solve this one.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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