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Participant
October 13, 2023
Question

Lost my project because app wont sync

  • October 13, 2023
  • 1 reply
  • 103 views

Created a project then subscribed to premium. Payment error was posted, when i loggedout and login back im not able to use premium and my project was gone!

 

Mod note: Profanity removed. Please abide by Adobe Community Guidelines.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
October 16, 2023

Hi @charles32901357dyw4,

I read your note. Sorry for the issue. You might need direct assistance with that issue. Chat with our agents directly here: https://helpx.adobe.com/contact.html

 

Ask for the video queue.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio