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Tim25567115oeyp
Participant
September 6, 2023
Question

Lost Premiere Rush projects

  • September 6, 2023
  • 1 reply
  • 138 views

I had a system reset yesterday and lost four projects that were in progress in Premier Rush. Several very old projects were still in there, but none of the four projects I spent hours and hours on recently. Please help as my deadline is approaching fast and nothing seems to be working. 

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    September 6, 2023

    Hi @Tim25567115oeyp,

    Thanks for the message. You lost projects that were in progress? Sorry to hear that. You may want to contact assisted support here: https://helpx.adobe.com/contact.html Ask for the "video queue." I hope they can help you restore the projects. Sorry for the frustration.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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