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Tony Goodmab
Participant
July 19, 2023
Question

Lost Project

  • July 19, 2023
  • 1 reply
  • 101 views

I'd been working on a video for 3 days (PC) and it had been saving each day with no problem. One day there's a power cut and the project has completely vanished. There are shortened random edited clips in the Adobe folder but it doesn't seem to be the whole thing. Can't remember if it was synced, but I just don't get why it was accessed fine the previous 2 days then it's not there. How can I retrieve it, it has to be somewhere??

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
July 25, 2023

Hi @Tony Goodmab,

Sorry about that. Can you try signing out of Creative Cloud, then signing back in? Try it and let us know if it worked.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio