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Participant
April 15, 2020
Question

Mac kernel panics when exporting video in Rush

  • April 15, 2020
  • 1 reply
  • 394 views

Similar thing happensing to me too. I made a small video and everything I export it on my desktop it crashes. What to do? 

Does Adobe care? 

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1 reply

petergaraway
Participating Frequently
April 15, 2020

 

Hi Mettametta,

We absolutely care! I'm sorry you're running into this issue. Can you please provide some more details about your computer and Rush project?

 

1. Can you share your system specs (CPU, GPU, OS, etc)?
2. What version of Rush do you have installed?
3. Is this crash reproducible? Are there steps you can repeat to make the crash happen?
4. Does your system ever crash when you're not using Rush

 

Look forward to hearing back from you. BTW I created a new post for your issue so we can track it separately. 

 

Best, 

 

Peter