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May 9, 2024
Answered

Media files from Rush not syncing with Premiere Pro

  • May 9, 2024
  • 2 replies
  • 470 views

I can open a project that I made in Adobe Rush on my Ipad in Adobe premiere Pro but the media files are not syncing. However they must be in the cloud as I can open the same project on my Iphone, with the media files! Why are the media files not syncing (not even after hours waiting)

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Correct answer Kevin J. Monahan Jr.

Hi @Pieter Kappetein,

Moving files from one mobile device to another has been an issue since the removal of sync from Creative Cloud. There is a method for moving projects from the mobile device to the desktop app. If that might be a workaround for you, check out this thread: https://community.adobe.com/t5/premiere-rush-discussions/how-to-move-rush-files-from-mobile-to-desktop/m-p/14508834#M21548

 

I hope the info helps.

 

Thanks,
Kevin

2 replies

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
May 10, 2024

Hi @Pieter Kappetein,

Moving files from one mobile device to another has been an issue since the removal of sync from Creative Cloud. There is a method for moving projects from the mobile device to the desktop app. If that might be a workaround for you, check out this thread: https://community.adobe.com/t5/premiere-rush-discussions/how-to-move-rush-files-from-mobile-to-desktop/m-p/14508834#M21548

 

I hope the info helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Community Manager
Community Manager
May 10, 2024

Sync with Creative Cloud ended on February 1, 2024. https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html. Sorry about that, @Pieter Kappetein

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio