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billy_1888
Participant
Sep 12, 2024 12:51 PM UTC
Question

Missing content

I have several saved videos in my rush app but when I play them there are blank spaces were there should be photos and half the soundtrack is missing from the video too !! 

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Sep 12, 2024 8:25 PM UTC

    Hi billy_1888!

    Sorry to hear that. Which device are you using? Does it happen with a specific project? If so, can you share the source of the media files?

     

    Let us know.

    Thanks,

    KR

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