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Missing folders from Dropbox

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Hello! How do I get Rush to show all of the folders and files that are in my Dropbox account? Currently, it only shows a small selection of folders and files.

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petergarawayCorrect answer

Participating Frequently

Hi LauraGlazer,

I'm not aware of any known issues in Rush not displaying specific folders from Dropbox. My best guess is this is a Dropbox or computer settings.

If you open the Dropbox on your system, go to Sync and verify all folders are enabled. You might also try signing out and then back in.
On your computer (mac or win), please also make sure you have read/write access to the folders that are not appearing in Rush.

If those suggestions do not work, we can dig a bit deeper.

Thanks!

Peter

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oftana418

Participating Frequently

i am using my iPad and my dropbox folders still do not show up in rush, i have already signed out and signed back in.

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vector victor

Participant

Having the same issue here - has anyone figured out the solution?

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alainathomasmua

Participant

Also wondering the same thing! I'm desperately trying to work while traveling and Rush can't access ANY of my Dropbox files on my iPad. I'm at a loss, seems like everyone else is too 😞

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petergarawayCorrect answer

Participating Frequently

Hi LauraGlazer,

I'm not aware of any known issues in Rush not displaying specific folders from Dropbox. My best guess is this is a Dropbox or computer settings.

If you open the Dropbox on your system, go to Sync and verify all folders are enabled. You might also try signing out and then back in.
On your computer (mac or win), please also make sure you have read/write access to the folders that are not appearing in Rush.

If those suggestions do not work, we can dig a bit deeper.

Thanks!

Peter

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lauraglazerAuthor

Participant

Thank you, Peter! Your answer led me to resolve my problem. Originally, I uploaded my files to the web version of Dropbox. Now I see that my files need to be synched with my the desktop application of Dropbox. Thank you!

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oftana418

Participating Frequently

i am using my iPad and my dropbox folders still do not show up in rush, i have already signed out and signed back in.

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