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Participant
November 20, 2021
Question

Missing Graphics when I post to Instagram

  • November 20, 2021
  • 3 replies
  • 219 views

I created a jpg file in photoshop and then placed it into my video clip. It looks good when I play the video in Rush, but when I view it after exporting, the graphic is missing. It is also telling me there are missing fonts, even though I used a font that was available in the Rush app. Help.

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3 replies

KShinabery212
Community Expert
Community Expert
December 6, 2021

I never post directly to Instagram... Why because I need to tailor the text for each post specifically.  The cool thing is you can upload to Instagram videos over 3 minutes on your computer.  This is super nice.  So all the videos I upload to Instagram, I am doing so from my computer. 

 

Just go on Instagram and choose to upload a video from the video page... and bang you got it.

All of the videos on this account have been done that way... https://www.instagram.com/dusselyorkcitystudios/

Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
Participant
November 25, 2021

The font was Winter Calligraphy, I am using jpg files that I created in Photoshop.

Kartika Rawat
Community Manager
Community Manager
November 23, 2021

Hi Lisa21854324pfk8!

Sorry to hear that. Which font did you use? Also, what type of media files are you editing?

 

Let us know.

Thanks.

Kartika