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LukeFinn
Participant
November 6, 2022
Question

Missing media?

  • November 6, 2022
  • 1 reply
  • 197 views

I have oppenned premire rush today to finish and export a project but this is what I am met with in the large image bellow. The video recordings from my camera and screenn recordings are not vissable and instead are showing as a muted red screen with an exclamation mark.

When i try to export, an error messege apears saying:


I have read around about similar issues such as maybe the media is offline?

Would aprietatate an answer and a solution to the issue im having.

-ps The files are MOV files.

This topic has been closed for replies.

1 reply

M
MikBrom
Participant
November 8, 2022

This happens when the original files have been moved, renamed or deleted from the computer. You can right click on the asset and press "Find and Connect" to redirect Rush to the new name or location.

    vidalf53281430
    vidalf53281430
    Participant
    January 3, 2023

    I am constantly getting this issue as well.  I noticed that if you cut the clip within your iPhone rush app, it doesn't override or create a new file with the cut of the clip.  In return, it will show that the file as error because the computer is looking for the longer file and not the clipped version done on the app. Not an expert here but can an expert look into this theory.

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