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Yoonfnm
Participant
February 12, 2020
Question

Missing media in projects in Premiere Rush

  • February 12, 2020
  • 11 replies
  • 16226 views

I'm working on a project on premiere rush (mobile)  but when I open the app and select my project, some of my media isn't there. It is just a blank box. It has the same editing and effects as when the media's is there, it just isn't showing the video.

Is there a way to get my videos to show again? (I don't have the "don't view button" selected)

I also can't upload anymore media - I get an "error importing media" message when I try to do so.

title edited by mod

 

 

    11 replies

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    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 14, 2020

    Hi there,

    Thanks for writing in. It looks like your media files are offline. Here is a link of the community thread that discusses a similar issue, take a look at some suggestions: https://community.adobe.com/t5/premiere-rush/after-rush-opens-my-video-grayed-out-where-are-my-videos/m-p/10901958?page=1#M3494

    I also can't upload anymore media - I get an "error importing media" message when I try to do so. - What type of media files are you trying to import?

    Let us know if that helps.

    Thanks,

    Kartika

     

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