Missing media in projects in Premiere Rush

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I'm working on a project on premiere rush (mobile) but when I open the app and select my project, some of my media isn't there. It is just a blank box. It has the same editing and effects as when the media's is there, it just isn't showing the video.

Is there a way to get my videos to show again? (I don't have the "don't view button" selected)

I also can't upload anymore media - I get an "error importing media" message when I try to do so.

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Kartika Rawat

Community Manager

Hi there,

Thanks for writing in. It looks like your media files are offline. Here is a link of the community thread that discusses a similar issue, take a look at some suggestions: https://community.adobe.com/t5/premiere-rush/after-rush-opens-my-video-grayed-out-where-are-my-videos/m-p/10901958?page=1#M3494

I also can't upload anymore media - I get an "error importing media" message when I try to do so. - What type of media files are you trying to import?

Let us know if that helps.

Thanks,

Kartika

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