Missing the 4K and 8K options in S21 Ultra

3 replies
407 views
Translate

This is probably a hardware lock however my phone can record 4K 60 FPS and 8K 24 FPS, however my max. export option in Premiere Rush is 1080p 60 FPS. I'm using the latest version.

Error or problem

This topic is closed to new replies. Start a new post to keep the conversation going.

Kevin J. Monahan Jr.Correct answer

Legend

Hi @n00bn52047374,

Thanks for the note. You should be able to export 4K, but not 8K. For 4K, try a standard frame rate at either 24 or 30fps. See if that works for you. Hope so!

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

Hi @n00bn52047374,

Thanks for the note. You should be able to export 4K, but not 8K. For 4K, try a standard frame rate at either 24 or 30fps. See if that works for you. Hope so!

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

N

n00bn52047374Author

Participant

Hi @Kevin-Monahan,

I was able to export both 4K 60 FPS and 4K 30 FPS with Premiere Rush this time. I had 4k match framerate and 4k 30 FPS options and both work.

I don't know why I was not able to export in 4k before. Maybe I missed something, mixed up some of the clips with lower resolution ones or something else, but overall the issue no longer exists.

Translate

Kevin J. Monahan Jr.

Legend

Great news. Thanks for reporting back. The community appreciates you!

Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.