Skip to main content
R
Robert33389265pv65
Participant
November 4, 2023
Question

Mobile app keeps crashing

  • November 4, 2023
  • 1 reply
  • 131 views

I have paid for thr pro version, and I can't get 30 seconds into editing and the app keeps crashing. 

Please Someone help me fix this, it is very annoying. 

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    November 5, 2023

    Hi @Robert33389265pv65,

    I read your message. Which mobile device are you using to edit with? Is it 4K or HD footage? Are here effects, titles, or motion graphics templates applied? Let us know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    R
    Robert33389265pv65Author
    Participant
    November 5, 2023

    It is a 9th gen iPad. I film with my iPhone, I don't think it is 4k. Unsure. iPhone is a 13 pro max. There's a few templates. As in 10 max. Just lots of little cuts. Other then that, that's about it. 

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices