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연희엄38961972
Known Participant
April 12, 2019
Question

Mobile rush's noise problem

  • April 12, 2019
  • 3 replies
  • 770 views

After editing, this noise occurs for about 1 ~ 2 seconds.

2 ~ 4 noise is always present in the video.

This is not a desolve effect.

With mobile rush, I only cut and paste videos.

I hope the problem improves.

This topic has been closed for replies.

3 replies

Participant
December 30, 2019

I've been having the same issue on my iPhone 8 Plus. I really want to love Adobe Rush mobile, but find it hard to when this noise issue impacts EVERY video I edit on my phone. I like Rush because it speeds up my editing process, but it's so frustrating to export less than quality edits when these noise clips plague my content. Can you please get to the bottom of this and resolve the issue. Thank you. 

cmgap
Community Expert
Community Expert
April 12, 2019

Which plan do you have? If you have Audition you may be able to reduce/eliminate the hiss.

Rameez_Khan
Legend
April 12, 2019

Hi there,

Which device and the version of Rush are you using?

Is the footage captured from the device's camera? If yes, would you mind providing more details about the footage?

We would love to have some more details here so that we can help you better.

Thanks,

Rameez

연희엄38961972
Known Participant
April 15, 2019

Hi. I use iphone X, and Rush app version is 1.0.3

The video was shot with the iPhone X's basic camera. There were no other things, no sync. And I took a screenshot with my cell phone

cmgap
Community Expert
Community Expert
April 15, 2019

Do you have any other Adobe apps with your plan? Audition for example will clean up the audio. I shoot with the X as well and have to clean up the background noise (hiss) on audio most of the time. If you don't have audition and you don't want to buy a mic for the phone, you can download an app to clean it up. Try searching on Denoise or Video Soap. Wondershare has a free app too.