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jennah97001382
Participant
January 17, 2019
Answered

My mp4 file exported with audio only, no video

  • January 17, 2019
  • 1 reply
  • 810 views

I uploaded a screen recording video from my iPhone to Rush to edit and export. When I export it, it appears to be an mp4 file but when I open to play it, it is only an audio track and not a video file. Anyone else ever experience this?

This topic has been closed for replies.
Correct answer jennah97001382

On the computer. PC. I think I figured out what went wrong. I was downloading the video from DropBox and I don't think I let it download all the way from my phone before I uploaded it to Rush.

1 reply

gerikp
Community Expert
Community Expert
January 18, 2019

Are you using the Rush iOS app or are you using Rush on your computer?

jennah97001382
jennah97001382AuthorCorrect answer
Participant
January 22, 2019

On the computer. PC. I think I figured out what went wrong. I was downloading the video from DropBox and I don't think I let it download all the way from my phone before I uploaded it to Rush.