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linziam
Participant
May 26, 2020
Question

my premiere rush project has vanished

  • May 26, 2020
  • 1 reply
  • 407 views

I was working on a proejct in premiere rush on desktop and all of a sudden all media just vanished from it and now I have a blank project. Help! I was close the the end of editing my video and it's completely disappeared. Does anyone know how to recover this?? Earlier today my laptop was acting funny so I restarted it. I opened Rush afterwards and the project and all meida was there - but all of a sudden, without pressing anything, it's gone. I've since restarted but it's nowhere to be seen. Can someone advise? 

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1 reply

Kartika Rawat
Community Manager
Community Manager
May 28, 2020

Hi Linziam!

Thanks for writing in. Could you confirm if your project is synced to Creative Cloud? https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html

Try log out from your Creative Cloud account and then log in.

 

Let me know if it brings any change.

Kartika