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iwantitfixedright
Participant
September 19, 2020
Answered

No audio in rush

  • September 19, 2020
  • 1 reply
  • 1101 views

Just purchased rush. All audio on my pc is functioning normally. No audio on video clips in rush although the audio levels on the lower right are active and moving. Any ideas. India chat support says payment pending is the issue? WTF?

This topic has been closed for replies.
Correct answer iwantitfixedright
I went to hardware manager and disabled audio device. I then re enabled it
and everything works fine now. Hope that helps.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 23, 2020

Hi there!

We're sorry about the trouble. We can get this checked.

 

Let us know. 

Thanks,

Kartika

J
Jacquie5EF3
Participant
September 29, 2020

I'm having the same issue. I upload / import videos to edit and the video plays fine, and visually, it looks as though the audio is playing but there's no sound. However, when I play the files on my media player, they play just fine with audio. Help me please... I need to edit video for a presentation next Tuesday.

I
iwantitfixedrightAuthorCorrect answer
Participant
September 29, 2020
I went to hardware manager and disabled audio device. I then re enabled it
and everything works fine now. Hope that helps.
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