No audio playback, export missing audio

Question

Hello. I have some issues with my audio. I keep having my audio playback stop working and it only happens to certain clips (which is not muted, layer not muted). And when I export my video some audio is missing as well (again audio not muted, layer not muted). Help please? I'm using rush on an iPad

petergaraway · Answer

Hello!

Sorry for the trouble. Can you share the following details

What iPad and iOS version?
What version of Rush is installed?
What type of clips are muted in your project? Are they all the same type? Did they come from the same device/camera?
Would you be able to send a screen recording of your device showing the problem? Here’s how to record your screen if you haven’t done so already

https://support.apple.com/en-us/HT207935

Thank you! I hope we can get this resolved soon.

Peter

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded