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Miriam5CE1
Participant
April 13, 2021
Answered

No cargan los gráficos de texto.

  • April 13, 2021
  • 1 reply
  • 358 views

He Tenido problemas porque ya no me cargan los graficos de texto predeterminados, sólo me aparece si descargo versiones muy antiguas, no se si tenga que ver con las actualizaciones o si alguien más tiene este problema que pueda indicarme que hacer, gracias.

 

 

    This topic has been closed for replies.
    Correct answer petergaraway

    Hello @Miriam5CE1 

     

    Sorry for the hassle. If you haven't already, can you try the suggestions below? 

     

    1. Close Rush and all Adobe apps.
    2. Open the Creative Cloud Desktop app and sign out.
    3. Sign back into the Creative Cloud Desktop app and re-launch Rush.

     

    If that does not help, can you try to go to https://stock.adobe.com/ and download a title for Rush from there? Does it show up in the Saved folder? 

     

    Let me know the results. Thanks!

     

    Peter

    1 reply

    petergaraway
    Adobe Employee
    petergarawayCorrect answer
    Adobe Employee
    April 14, 2021

    Hello @Miriam5CE1 

     

    Sorry for the hassle. If you haven't already, can you try the suggestions below? 

     

    1. Close Rush and all Adobe apps.
    2. Open the Creative Cloud Desktop app and sign out.
    3. Sign back into the Creative Cloud Desktop app and re-launch Rush.

     

    If that does not help, can you try to go to https://stock.adobe.com/ and download a title for Rush from there? Does it show up in the Saved folder? 

     

    Let me know the results. Thanks!

     

    Peter

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