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Ernst Blofeld
Participant
Feb 3, 2024 4:07 AM UTC
Question

No network connection, only projects you have previously opened on this device will be available

Two questions for you all regarding the Adobe Rush APP which sends me the error msg that storage is full. However, when I go to delete projects or turn off Sync, I receive error messages:

1) When deleting - "No network connection, only projects you have previously opened on this device will be available."

 

However, I do have a strong network connection on all devices. This is the only app that has this issue. I've used the app in the past without any problem, up until a few weeks ago.

2) When I try to turn of sync - 'turning sync off has failed, please try again later'. 

 

Thanks

    68 replies

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    ElizabethOOOG
    ElizabethOOOG
    Known Participant
    Feb 22, 2024 12:10 AM UTC

    Adobe error. I have an Internet connection. The rest of the apps are working fine. Rush is not. My files are stored locally, because Adobe fails and discontinuation's of features are chronic throughout it's history. Undependable and 10+ years behind. Why is the hierarchal file system still backwards when importing? This is a standard that's been around for longer than anyone alive. FIX!

     

    Mod note: Title was changed to reflect the issue.

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    Okay
      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      Feb 22, 2024 10:21 PM UTC

      Hello @ElizabethOOOG,

      I read your note. I have a feeling that the warning is due to sync being discontinued. You can turn that off in Preferences. Here is the info: https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html. Sorry for the frustration on this.

       

      Take Care,

      Kevin

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      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      ElizabethOOOG
      ElizabethOOOG
      Known Participant
      Mar 4, 2024 9:28 PM UTC

      Yes, I am aware of changes. I don't use Adobes cloud. I've worked a new system around it. Thank you!

      Core sync is trying make me update my other dinosaur. Just rebuilt it... yay Mondays. I hope it lasts long enough to finish file maintenance and archive. 🫤 2021 on 2012. I have to get off Intel, I know I'm running out of time. 😬

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      Okay
      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      Feb 21, 2024 5:26 PM UTC

      Hi Ernst Blofeld!

      Sorry about the trouble. You're getting this error because Rush's sync services have been discontinued. You can create and build projects but can no longer sync them between the devices.

      Here are more details: https://helpx.adobe.com/premiere-rush/kb/creative-cloud-files-end-of-life-for-premiere-rush.html.

       

      Let us know if you have any questions.


      Thanks,

      Kartika

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      lsmorena
      lsmorena
      Participant
      Mar 20, 2024 8:51 PM UTC

      I'm having the same problem. It won't let me create anything. It keeps crashing within seconds of editing.  I've had Adobe cc for over a decade. This is disappointing. Hopefully it gets fixed. 

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        Hart’s35218087aihz
        Participant
        Feb 3, 2024 4:07 AM UTC

        Why is my rush app crashing and saying their is no network. I have good internet and I also have it set to cellular data. It will not work and crashes. Please help. 

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          C5CFB
          Participant
          Feb 3, 2024 9:02 AM UTC

          I have same issue too, and a pending deadline 😬

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