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NRudder33
Participant
August 20, 2020
Answered

No Sound on Premiere Rush

  • August 20, 2020
  • 23 replies
  • 70112 views

I'm new to Rush, I have Version 1.5.25 (Build 573) and I have selected some soundtrack music and added to my project. When I play back, there is no sound but the bars on bottom right are moving with the music. I have checked and double checked the setting on my computer, they are working. I have Googled how to remebdy but haven't found anything that works and I don't see anywhere to adjust audio preferences inside Rush other than "Edit", "Preferences" and then "Media Import". Any advice would be appreciated!

 

Thank you 🙂 

    Correct answer petergaraway

    Hi! 

     

    A few things to try if you haven't already - #4 seems to help most Desktop users (Thanks, Dionte5EE6for, the suggestion)

     

    1. System reboot 

    2. Hold down the Alt key while launching Rush to reset preferences 

    3. Go to Windows Control Panel > Hardware and Sound > Adjust System Volume - Make sure Rush's volume is up  

    4. Within Rush, go to Preferences > Set Audio Input to "No Input."

     

    Let us know your results. 

     

    Thanks!

     

    Peter

    23 replies

    Show previous replies
    D
    dl52400779
    Participant
    December 12, 2020

    I am having the same problem. I used Rush desktop for the first time yesterday (Dell Inspiron 24-7459 all-in-one with touchscreen, Core i7-6700 CPU, Windows 10 home v. 1909, 16GB RAM). When I add a stock audio clip to the edit sequence, when playing back in the edit window there is a short blip, then silence. I was looping  the short clip and had to "eyeball" the edit because I couldn't hear it. When I scrubbed the audio, I could hear the scrubbing, but not during edit window playback. I exported the finished clip, and the audio exported along with the video just fine.

    D
    defaulthwv980c2732v
    Participant
    December 12, 2020

    Im having the same issues, has anyine had any luck? ive tried everything, thinking of using something else.

    T
    TJV123
    Participant
    December 13, 2020

    All of my audio comes from the YouTube Audio Library and some files worked fine in Rush, others gave me the silent treatment. I found downloading the trouble files again helped -- I guess sometimes they download improperly and Rush doesn't like it? I couldn't begin to explain why that would be but if you could get a fresh audio file (ie download it again) it might work in Rush.

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    August 24, 2020

    Hi Raymond!

    We're sorry about the audio issues. Can you provide more information?

    • Which OS do you have?
    • Is it happening with a specific project?
    • What's the source of the audio files?

    Looking forward to your response.

     

    Thanks,

    Kartika

      C
      cwolf2000
      Participant
      September 30, 2020

      I am having the same problem. I've worked for a week on the visual aspects of this video but, when I add music, it doesn't have any sound. I've searched via Google for solutions and none of them have worked for me. I've tried preferences and the preferences indicate that my speakers are "not working". The speakers (Realtek high definition audio) work with any other app. My computer is an ASUS and my operating system is Windows 10. I am using Premiere Rush 1.5. I would love some help.

        Filippo5FD8
        Filippo5FD8
        Participant
        November 18, 2020

        Hi, 

        I have the same problem and for some weird coincidence I have the same computer, software and the same op (operating system). What could I do to ear the music/sounds on premiere rush? I tryed to do what on google said to do but it didnt wor. Any tips?

        Thank you.

        Pingui Green

         

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