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Participant
July 13, 2024
Answered

Not compatible on oneplus 9rt

  • July 13, 2024
  • 1 reply
  • 164 views

Dear Adobe

 
My "one plus 9 rt" android phone is fully updated, using latest version of android and have 8+4 gb RAM with 128 GB internal memory. But it's showing not compatible while I try to download it from play store. Can you please resolve this issue?
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Correct answer Kevin J. Monahan Jr.

I'm sorry Kishora, but that phone is not listed in the system requirements. I will let the team know about your request.

 

Sorry for the frustration.

 

Cheers,
Kevin

1 reply

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
July 16, 2024

I'm sorry Kishora, but that phone is not listed in the system requirements. I will let the team know about your request.

 

Sorry for the frustration.

 

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio