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Kishora Mysooru
Participant
July 13, 2024
Answered

Not compatible on oneplus 9rt

  • July 13, 2024
  • 1 reply
  • 170 views

Dear Adobe

 
My "one plus 9 rt" android phone is fully updated, using latest version of android and have 8+4 gb RAM with 128 GB internal memory. But it's showing not compatible while I try to download it from play store. Can you please resolve this issue?
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    Correct answer Kevin J. Monahan Jr.

    I'm sorry Kishora, but that phone is not listed in the system requirements. I will let the team know about your request.

     

    Sorry for the frustration.

     

    Cheers,
    Kevin

    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    July 16, 2024

    I'm sorry Kishora, but that phone is not listed in the system requirements. I will let the team know about your request.

     

    Sorry for the frustration.

     

    Cheers,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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