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YI FAN5F97
Participating Frequently
Dec 3, 2024 1:01 PM UTC
Question

Numerous untitled cloud projects cannot be deleted

Hi,

I have quite a few untitled cloud projects shown on the start menu which cannot be deleted. Every time I press "delete everywhere," it does nothing and the same amount of projects remains . Is there a method to solve this?

 

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    9 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Dec 3, 2024 7:01 PM UTC

    Hi @YI FAN5F97,,

    I have seen this issue with others. Do you have iCloud or OneDrive to store files you use for Rush projects? Let me know. I hope I can help you.

     

    Cheers,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    YI FAN5F97Author
    Participating Frequently
    Dec 6, 2024 4:07 PM UTC

    Hi,

    I don't think I have Rush projects stored in iCloud. I don't even know where they are located.

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Dec 7, 2024 1:56 AM UTC

    I see. Did you start any of these projects before Feb. 2024? Let me know.

     

    Thanks,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Dec 3, 2024 2:53 PM UTC

    Hi Mystic_contributor5DC8!

    Thanks for writing in. Have you already tried signing out and back into your Creative Cloud?

     

    Let us know how it goes.

    KR

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    YI FAN5F97Author
    Participating Frequently
    Dec 6, 2024 4:04 PM UTC

    Hi,

    I have tried signing out and back. Still the same.

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