Numerous untitled cloud projects cannot be deleted

Forum|Forum|1 year ago
December 3, 2024
2 replies
328 views

Hi,

I have quite a few untitled cloud projects shown on the start menu which cannot be deleted. Every time I press "delete everywhere," it does nothing and the same amount of projects remains . Is there a method to solve this?

Error or problem

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Kevin J. Monahan Jr.

Community Manager

Hi @YI FAN5F97,,

I have seen this issue with others. Do you have iCloud or OneDrive to store files you use for Rush projects? Let me know. I hope I can help you.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Y

YI FAN5F97Author

Participating Frequently

Hi,

I don't think I have Rush projects stored in iCloud. I don't even know where they are located.

Kevin J. Monahan Jr.

Community Manager

I see. Did you start any of these projects before Feb. 2024? Let me know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kartika Rawat

Community Manager

Hi Mystic_contributor5DC8!

Thanks for writing in. Have you already tried signing out and back into your Creative Cloud?

Let us know how it goes.

KR

Y

YI FAN5F97Author

Participating Frequently

Hi,

I have tried signing out and back. Still the same.

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