Participant
April 29, 2021
Question
On iOS, Rush is not upgraded even though my subscription is active.
- April 29, 2021
- 1 reply
- 250 views
A few days ago I upgraded to premium on my iPad. I've been using the premium features for one day and suddenly Rush reverted to the free version. I checked my subscriptions on my Apple ID and my Rush monthly subscription is still active.
I tried the following, nothing worked:
- logging out and back into Rush app
- restarted the Rush app
- restoring purchase on the Rush app
- logging out and back into my Apple ID on the iPad
I have a deadline tomorrow and I need to be able to export my projects, which cannot be done without Premium. I submitted a bug via the report function but I received no reply. I contacted Apple App Store support, no reply. Please help.
