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Participant
Nov 8, 2025 8:52 PM UTC
Answered

Only importing audio not audio and video

Okay, here's the freaking thing. I'm mad because Rush is only importing the audio from the VIDEOS i'm importing in. I tried a lot of things, I even downloaded Pro, but nothing worked. I even checked, and the videos I was trying to import, definetly are more than just audio. So, thank you SO much for wasting so much of my time. However, if you have any suggestions on how to fix the problem, I'm all ears and will accept it with open arms.

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Nov 11, 2025 4:51 AM UTC

Hi,

Do you have an iPhone? I would try turning off spatial audio in your camera settings. Then the files should import. Let the community know!

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

2 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Nov 11, 2025 4:51 AM UTC

Hi,

Do you have an iPhone? I would try turning off spatial audio in your camera settings. Then the files should import. Let the community know!

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
kglad
Community Expert
Community Expert
Nov 8, 2025 9:05 PM UTC

@Bookwyrm#1 

 

do you have a question about rush?

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