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clifftime
Participant
February 3, 2024
Question

Optimization in Galaxy S24 series

  • February 3, 2024
  • 1 reply
  • 358 views

Even though they have powerful chips and high benchmark scores, exporting videos takes a very long time. Despite having high hardware power, why does it take so long to output minutes of videos on these phones? I believe that faster transactions could be achieved with proper optimization, and I hope that this issue can be resolved. Thanks in advance.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    February 5, 2024

    Hey @clifftime,

    Thanks for the note. I see that your phone isn't listed in system requirements, so that could be the reason for such unexpected behavior with Rush. I apologize that these newer Samsung phones have not yet been added to the list. I will pass along the frustration to the product team, who, unfortunately, do not read this forum. Sorry about that.

     

    Take Care,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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