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A
arthur_4160
Participating Frequently
November 18, 2024
Question

Pan and zoom is hopelessly broken on the Ipad version of rush.

  • November 18, 2024
  • 2 replies
  • 126 views

When  I use pan zoom it crashes my exports every time. I've wasted hours  on this.

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    December 2, 2024

    Hello,

    I saw your posts. Thanks for writing in. I could not reproduce the issue. What kinds of photos are these? Ones you shot from the iPhone? Are they shot in any specific mode or are they large in frame size? Does it work OK on any of your other devices?

     

    I hope I can understand your situation better so that you can get back to work. Sorry for the frustration.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    A
    alice_7235
    Participant
    November 19, 2024

    The same thing's happening for me- I'm using the desktop version.

    I posted the other day asking what my error message meant when trying to export, as it's impossible to understand. Every time my project was being cut off at the same point, so I took off pan/zoom after reading your comment, and it has now exported the whole project. 

    @adobe Please can you fix this- it's not just happening on Ipad but desktop too.

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