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edgar30691227krbh
Participant
June 24, 2023
Question

Pay again

  • June 24, 2023
  • 1 reply
  • 180 views

Hi I'm trying to upload a video with premiere features which I already have a subscription for and currently trying to purchase again because it's not letting me finish my video

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    June 25, 2023

    Hi there! Sorry about the issue. Do you see any error messages? What type of subscription do you have? 

    Let us know.

     

    Thanks,

    Kartika

    E
    edgar30691227krbhAuthor
    Participant
    June 25, 2023
    I have the app premier rush & I bought the 34.99 premium subscription

    Get Outlook for iOS<>
    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 10, 2023

    Hi @edgar30691227krbh,

    Are you saying you have the Creative Cloud "All Apps" plan, or just Premiere Rush Premium? I'm confused on which plan you actually have.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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