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edgar30691227krbh
Participant
Jun 24, 2023 3:10 AM UTC
Question

Pay again

Hi I'm trying to upload a video with premiere features which I already have a subscription for and currently trying to purchase again because it's not letting me finish my video

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    3 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Jun 25, 2023 4:56 PM UTC

    Hi there! Sorry about the issue. Do you see any error messages? What type of subscription do you have? 

    Let us know.

     

    Thanks,

    Kartika

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    edgar30691227krbhAuthor
    Participant
    Jun 25, 2023 9:11 PM UTC
    I have the app premier rush & I bought the 34.99 premium subscription

    Get Outlook for iOS<>
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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jul 10, 2023 11:04 PM UTC

    Hi @edgar30691227krbh,

    Are you saying you have the Creative Cloud "All Apps" plan, or just Premiere Rush Premium? I'm confused on which plan you actually have.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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