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Participant
January 29, 2024
Question

Performance and crashes while editing and exporting on mobile device

New problem here. I've been trying to work on and export this video for the past 2 days. As usual, it has been lagging and crashing the whole time. Crashing while creating the video, and crashing while exporting. Anytime I added a clip, or audio, transition or applied a color correction, the app crashed. I finally finished my edits. Exporting was a hassle cause it would crash, either before I exported, during or after. If it does export, my video looks grainy and distorted. See attached photos. There is this black grain over my video. 

This has not been fun. I have made sure my phone is updated, the app is updated. I have restarted countless times. I have removed all my previous projects, I have tried deleting and restarting the app. I have around 900 GB of free space on my phone. What else can I do? 

 

 

 

Mod note: Title changed slightly.

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1 reply

Kevin J. Monahan Jr.
Legend
January 30, 2024

Hi @Dostrece,

I read the message. May we have more info about your device, its OS, and the media you are editing? Is it HD or 4K? Let us know. I hope the community can assist you.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio