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BECK250818435bkq
Participant
August 6, 2023
Question

perpare for playback crashed video player

  • August 6, 2023
  • 1 reply
  • 115 views

I was trying to color grade some video I captured with my drone and wanted to lower the playback resoloution because the video would skip durring playback. I decided to see what perpare for playback did and it came up with and error saying that the hvec codec needed a subscprtion to use and it just made the video playback a balck screen.

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    1 reply

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    BECK250818435bkqAuthor
    Participant
    August 6, 2023

    Update it corrupted the file so now i have to remake the project 

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    August 12, 2023

    Hi @BECK250818435bkq,

    You might try transcoding the HEVC footage to ProRes LT in Shutter Encoder for the best results. H.264 would also work. If you are on the Starter Version, HEVC is not supported. Sorry about that. I wish you luck on the redo. Sorry for the problems.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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