Pixelated Strip at bottom of videos after exporting

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New to Rush. After editing and exporting videos, I keep getting this pixelated strip at the bottom. It runs like that for the whole video. I've deleted and relaoded the app but it still happens. Using this on a samsung Galaxy S24 Ultra. Thanks.

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Kevin J. Monahan Jr.

Legend

It looks like you have an issue with your GPU, @Daniel38990117iy8k. If you have a PC, try reinstalling the Studio driver for your GPU (not the game-ready one). Let us know if it works. If you have a Mac, let us know, as well.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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Daniel38990117iy8kAuthor

Participant

Hi Kevin, Thanks for your reply. This is all happening on the phone.

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Kevin J. Monahan Jr.

Legend

Thanks for the response. Is the garbage on your source video, too, or not? Is it a video shot from your phone? Let the community know.

If the glitches are not on the source footage, please contact one-on-one support to help you fix this. Contact them here: https://helpx.adobe.com/support.html.

In the lower right is a chat pod. Once you reach a live agent, request to be transferred to the "video queue." They should be able to assist you with this issue. Sorry for the frustration.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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