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Anjali327703283rrq
Participant
October 7, 2023
Question

Please Fix Graphics Install Error

  • October 7, 2023
  • 1 reply
  • 191 views

"An error occurred during download from Adobe Stock server. Please try again."

I know this is an issue with .edu accounts, and based on previous posts I know this bug has existed for a while.

I've tried the workaround involving downloading a specific template from the stock.adobe.com website, that hasn't worked for me.

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    October 17, 2023

    Hi @Anjali327703283rrq,

    Have you tried what was recommended on this thread? https://community.adobe.com/t5/premiere-rush-discussions/unable-to-add-graphics-in-premiere-rush/td-p/13600221

     

    Let us know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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