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johnc38104813
johnc38104813
Participant
April 30, 2022
Question

Please help!

  • April 30, 2022
  • 1 reply
  • 135 views

I'm trying to export - To the Local Drive - using Rush Desktop. It simply freezes or stops every time. It isn't a large file so this shouldn't be an issue? Any help is appreciated, and yes my computer should have enough for a 43MB, or a 94MB file render.

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 5, 2022

Hi there!

Sorry about the trouble. Does it happen while working on a specific project? Can you try resetting preferences? 

 

Let us know.

Thanks,

Kartika

johnc38104813
johnc38104813Author
Participant
May 5, 2022
It seems to happen on projects on my desktop over a minute. If I render
from my phone, it's just fine?
Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 5, 2022

Have you tried resetting prefrences? Also, let us know your system details (OS, CPU, RAM, GPU).

 

Kartika

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