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C
CL2103RET
Participant
November 4, 2020
Question

PNG appearing as black

  • November 4, 2020
  • 1 reply
  • 245 views

My lower third (a PNG file) is showing up as black. I think the problem is similar to this one: https://community.adobe.com/t5/premiere-rush/png-showing-as-black-box-on-premiere-rush/td-p/10679882?page=1

 

It was working fine last week. Is there a bug (I'm using Windows)? And what can I do to resolve the issue?

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1 reply

petergaraway
petergaraway
Participating Frequently
November 4, 2020

No aware of any known issues with png files. Did you update windows or your GPU driver lately? I'd try to make sure your software is up to date (Windows, GPU driver, and Rush). 

 

Also, I would try turning on/off 'Use Optimized Clips' under the View menu. 

 

Let us know how that goes. 

 

Best,

 

Peter

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