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robg69165174
robg69165174
Participant
Dec 8, 2018 9:05 PM UTC
Answered

PNG files not importing to Premiere Rush

Hi guys,

My Premiere Rush no longer imports PNG files - it won't even find them on my hard drive (in the media browser). It appears it only allows me to import video.

Has anyone had this problem, and is there a solution? It imported PNGs ok a couple of days ago.

(PC Laptop, 16Gb RAM, 1Tb Hard Drive, Windows 10)

Thanks.

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    robg69165174
    robg69165174Correct answer
    Participant
    Dec 9, 2018 6:44 PM UTC

    Thanks for your help, I had accidentally selected that filter. Another case of User Error...

    View reply

    11 replies

    vapordave
    Participating Frequently
    Feb 12, 2023 7:24 PM UTC

    This is not the "correct" answer, please provide an actual solution to this problem. I have All Media Types selected and Rush is no longer detecting .psd files as of today.

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      BrittaHP
      Participant
      Mar 20, 2023 10:04 AM UTC

      @9674279 Did you ever get an answer to this? I have the exact same problem and it's driving me nuts.

      Translate
      vapordave
      Participating Frequently
      Sep 28, 2023 2:01 AM UTC

      Nope, nothing

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      AKN56
      Participant
      Apr 26, 2020 12:27 PM UTC

      SIR I ALSO HAVE SAME ISSUE BUT I CANT FIND ANY TYPE OF FILTER THERE IN MEDIA BROWSER . KINDLY HELP ME OUT

      Translate
        mayjain7130546
        Participating Frequently
        Dec 9, 2018 6:28 PM UTC

        Hi robg69165174,

        Sorry for the trouble.

        Rush should be able to detect all support media files https://helpx.adobe.com/gr_en/rush/help/import-footage.html#file-format-support

        Any chance you have selected any Filter(Audio only, Video Only, Image Only ) from the bottom in Media Browser. Select All Media Types option and you should be able to view all media in the corresponding folder.

        You can also submit feature requests for anything you would like to see in Rush here:

        Premiere Rush: Hot (237 ideas) – Adobe video & audio apps

        Keep highlighting your doubts!

        Glad to help,

        Mayank

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        robg69165174
        robg69165174AuthorCorrect answer
        Participant
        Dec 9, 2018 6:44 PM UTC

        Thanks for your help, I had accidentally selected that filter. Another case of User Error...

        Translate
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