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J
Jefe Soto
Participant
April 27, 2025
Question

Porque me vuelve a cobrar la APP PREMIERE RUSH

  • April 27, 2025
  • 1 reply
  • 123 views

Hace 2 días pagué 589.00 por un año de uso de la APP y solo pude hacer 2 videos en 4K, hoy quise volver a usar la APP pero me sale el anuncio de que ACTUALICE PARA EXPORTAR EN ULTRA HD, o sea que me vuelven a cobrar

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 28, 2025

    Hey Jefe,

    I'm not sure why this is occurring. Can you please contact us? https://helpx.adobe.com/contact.html. The chat pod is on the lower-right. I hope we can help you resolve this issue directly.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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