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Jefe Soto
Participant
Apr 27, 2025 9:29 PM UTC
Question

Porque me vuelve a cobrar la APP PREMIERE RUSH

Hace 2 días pagué 589.00 por un año de uso de la APP y solo pude hacer 2 videos en 4K, hoy quise volver a usar la APP pero me sale el anuncio de que ACTUALICE PARA EXPORTAR EN ULTRA HD, o sea que me vuelven a cobrar

    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Apr 28, 2025 7:49 PM UTC

    Hey Jefe,

    I'm not sure why this is occurring. Can you please contact us? https://helpx.adobe.com/contact.html. The chat pod is on the lower-right. I hope we can help you resolve this issue directly.

     

    Thanks,
    Kevin

     

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