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Alaink
Participant
March 29, 2025
Answered

PREMIER RUSH APP CRASH-UNABLE TO RENDER VIDEOS

  • March 29, 2025
  • 1 reply
  • 137 views

I've been a loyal user of The Premier Rush App for years, but this week has been absolutely frustrating! A simple 6-minute video took me a staggering 48 hours to render. The app crashed constantly when opening a project or when rederingbup to 19% Adobe, what is happening? I really need some help here! I'm using an iPhone 16 Pro Max with iOS 18.4. Any assistance would be greatly appreciated!

    Correct answer Kevin-Monahan

    Hi,

    Thanks for the post. I have a feeling that you may be shooting footage Rush cannot process. Try switching off spatial audio in camera settings. The new app in the app store, Project Violet, may be a better fit for these newer formats. Check it out and let me know if it works better.

     

    Thanks,
    Kevin

     

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    March 31, 2025

    Hi,

    Thanks for the post. I have a feeling that you may be shooting footage Rush cannot process. Try switching off spatial audio in camera settings. The new app in the app store, Project Violet, may be a better fit for these newer formats. Check it out and let me know if it works better.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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