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Steven26652123r84i
Participant
October 18, 2022
Question

Premier Rush for iPad stopped loading.

Without making any changes to my iPad Pro, my Premier Rush suddenly wouldn't open anymore. It hung at a Rush opening screen with a spinning circle. Updating it didn't resolve the issue. Eventually I uninstalled and reinstalled Rush and resolved it that way, HOWEVER, that cost me all my saved projects. Not happy about that.

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
October 26, 2022

Hi there!

Sorry about the trouble. Were your projects synced to the Creative Cloud? https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html

Could you also try signing out and back into your Creative Cloud account?

Let us know.

 

Thanks,

Kartika

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