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Participant
Apr 10, 2025 7:41 AM UTC
Answered

Premier Rush Keeps Crashing

Ive a brand new laptop. 

 

Intel® Core™ Ultra 9 185H

Windows 11

32GB Ram

NVIDIA GeForce RTX 4070 Laptop GPU

Enough disc space etc.

Yet it opens Adobe Rush and crashes when I select a file to import. All drivers up to date. 

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Apr 10, 2025 10:56 PM UTC

Hey @KhandieKhisses,

Thanks for the post. Unfortunately, that computer's newer CPUs are not supported in Rush. Sorry about that.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

1 reply

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Apr 10, 2025 10:56 PM UTC

Hey @KhandieKhisses,

Thanks for the post. Unfortunately, that computer's newer CPUs are not supported in Rush. Sorry about that.

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio