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davidguerrero16
davidguerrero16
Participant
Apr 15, 2025 12:53 AM UTC
Answered

Premier Rush Lag on video export

when exporting video from Premier Rush, the Audio is not sincronized eith the video creating a lagging effect and reducing its quality for social media content. 

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Apr 22, 2025 7:49 PM UTC

    Hi,

    What is the source of the footage? Was it shot on a phone? Are you on the mobile or desktop app. We need more info, if you don't mind.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    View reply

    2 replies

    Demi24754409sbmj
    Participant
    Aug 17, 2025 7:21 PM UTC

    I am having the exact same issue.  Exported videos start to lag/glitch after about 15 minute mark, video is all over the place but audio is fine.  Tried speaking to online help but was getting nowhere, told to do basics like cleare cache, the chat kept disconnecting and now I can't get back in!  

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Apr 22, 2025 7:49 PM UTC

    Hi,

    What is the source of the footage? Was it shot on a phone? Are you on the mobile or desktop app. We need more info, if you don't mind.

     

    Thanks,
    Kevin

     

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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