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davidguerrero16
davidguerrero16
Participant
April 15, 2025
Question

Premier Rush Lag on video export

  • April 15, 2025
  • 2 replies
  • 101 views

when exporting video from Premier Rush, the Audio is not sincronized eith the video creating a lagging effect and reducing its quality for social media content. 

    2 replies

    D
    Demi24754409sbmj
    Participant
    August 17, 2025

    I am having the exact same issue.  Exported videos start to lag/glitch after about 15 minute mark, video is all over the place but audio is fine.  Tried speaking to online help but was getting nowhere, told to do basics like cleare cache, the chat kept disconnecting and now I can't get back in!  

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 22, 2025

    Hi,

    What is the source of the footage? Was it shot on a phone? Are you on the mobile or desktop app. We need more info, if you don't mind.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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