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jacinto15C3
Participant
February 22, 2021
Question

Premier Rush, necesito ayuda

Tengo el plan de Fotografía, donde viene incluido Rush Pemier, acabo de realizar un vídeo de unos 30 minutos y no me daja exportar. Es urgente. Estoy al corriente de pago.

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
February 26, 2021

Hi there!

We're sorry about that. I was wondering if we can cut down the 30 mins sequence to 5-6 mins and see if that helps. Can you try the following steps?

  • Try duplicating sequences.
  • Trimming the duplicated sequences down to like, 5 minutes at a time and try to export.
  • Then import them into one and export them all as one piece.

 

Let us know if that helps.

Thanks,

Kartika

 

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