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Ruslan37912785j5i7
Participating Frequently
June 13, 2024
Answered

Premier Rush taking up a lot of space even after deleting projects

  • June 13, 2024
  • 1 reply
  • 1007 views

Hi everyone,

 

I recently started using Premier Rush and like the app. However, after I was done with my two projects and exported them, I still have 22gb of storage being taken up by the app. I'm not sure how to address this without deleting the app and reinstalling, which would be kind of inconvenient, if i have to do that everytime. Any help would be greatly appreciated!

 

Thanks,

 

Ruslan

    This topic has been closed for replies.
    Correct answer Windrush57

    Hi Ruslan,

     

    I'm having exactly the same problem with the app. It works perfectly I've exported them then deleted the projects but now the app is taking up 42gb of space it's really annoying.

    regards

     

    Roger

     


    Hi Ruslan,

     

    It seems that the answer at the moment is to delete the app but keep the subscription and then reinstall followed by a brief sign in and that sorts the problem. I guess we'll have to wait for an an update.

     

    regards

     

    Roger

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 13, 2024

    Hi @Ruslan37912785j5i7,

    Sorry about the issue. Click the "Home" icon. Click on the "meatball" (three dots) menu next to any project and choose "Delete from Device." That should work. Please try it and return with questions.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    R
    Ruslan37912785j5i7Author
    Participating Frequently
    June 14, 2024
    Hi Kevin,

    Thanks for the quick reply. Yeah, sorry, I didn’t mention it but, yes, I did delete the project from the device. So, I had two projects, exported them, deleted them from device in the app, but the app is still showing up as taking up the same 22gb of storage.

    Thanks,

    Ruslan
    W
    Windrush57
    Participant
    June 17, 2024

    Hi Ruslan,

     

    I'm having exactly the same problem with the app. It works perfectly I've exported them then deleted the projects but now the app is taking up 42gb of space it's really annoying.

    regards

     

    Roger

     

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