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Stine34159679ed0g
Participant
Dec 9, 2023 9:47 PM UTC
Question

Premiere pro app crashes, freeze, slow and erases project

I Can not count the times the app on Booth iPad and iPhone chrashes... it happens all the time. 

+ project freezes, will not play properly, and just now it randomly deleted all the work in a project. 

It is so frustrating. I do not understand, that you above all will set your name on this. 

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    2 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Dec 10, 2023 6:23 PM UTC

    Hi @Stine34159679ed0g,

    I read your post. I think I know what's going on. Can you update Rush? Let us know what happens.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Stine34159679ed0gAuthor
    Participant
    Dec 11, 2023 2:04 PM UTC

    Hi

    the app is fully updated, and was also at the time for the big crash. Problems with crashes, freezing, and movies that plays poorly when editing a project has been a problem for as long as I have had the app.

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