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carlene_7276
Participant
Feb 22, 2025 5:08 PM UTC
Question

Premiere projects and uploading

Hi 

I'm having trouble finding all my project created on my account? I have a new phone, and none of the project from previous device are accessible? 
also when I upload videos it won't recognise the file? There's always an error. 

    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Feb 22, 2025 8:14 PM UTC

    Hi @carlene_7276,

    Thanks for the message. Rush no longer syncs with Creative Cloud, so projects remain with the device they were created on. Finish your projects on the older phone and start new projects on the new. phone.

     

    I believe you are talking about importing footage, not "uploading it." If you are having trouble importing footage, you might have the "spatial audio" setting enabled. Disable that in camera settings and all future clips should work fine.

     

    I hope the advice helps you.

     

    Cheers,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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