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Participant
December 1, 2024
Question

Premiere Rush App crashing during export

  • December 1, 2024
  • 1 reply
  • 179 views

My premiere rush app keeps crashing when I try to export my video. It's only a minute long video with no effects or transitions. I've restarted the app, deleted and redownloaded, and it continuously crashes. I've been using this app for the last 2 years and have never had any issues. Any tips are appreciated.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
December 2, 2024

Hi @Selena0D4D,

Welcome to the forum. Could you provide more information about your system (or mobile device) and media? Also, tell us the exact version of Rush you are using. Sorry for the hassle.

 

Thanks,.
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
December 3, 2024

Thank you, Kevin! I am using an Apple iphone 15 Pro with the Premiere Pro app version 2.10(1). The video I'm trying to export is a video compilation of about 15 videos with a trt of 1 minute 5 seconds.

Kevin J. Monahan Jr.
Community Manager
Community Manager
December 5, 2024

Do you have any still images or effects applied? Try removing them and see if it works better. If not, you can try a test in Project Violet, as that is an app that provides more current code and support for newer formats. Let me know.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio