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saras2471311
Participant
November 28, 2020
Question

Premiere rush crach on iPhone 12

  • November 28, 2020
  • 3 replies
  • 461 views

I use Premiere rush on my iPhone 12 Max pro and it craches. It worked for a vouple of hours but now it keeps craching. I dont perform any sprecial operation when it crach.

This topic has been closed for replies.

3 replies

A
amette0D45
Participant
December 12, 2020

same problem here. i do not know how to fix it . apart from crashing the clip does not play , it keeps on freezing. its frustrating. and i have been reading and there seems to be no answer from premier rush on how to solve this problem. i feel like im wasting money here

S
saras2471311Author
Participant
December 6, 2020

Hi,

not getting any ertor codes, the app just crach. At the moment ut crach when I try to pinch-zoom. But it craches other times as well, someyimes as soon as I interact.

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Dino0101
Participant
December 9, 2020

I have the exact problem.  It happens when I try to pinch enlarge. Just crashes  Its impossible to work on anything.  One of the main reasons I got the new phone. Whats going on

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
December 3, 2020

Hi Sara!

So sorry to hear about the crashing. Would you mind sharing more information about the issue?

  • Are you getting any error codes or messages?
  • What type of files you're editing (codec/ format, frame rate, frame size)?
  • Does it happen with a particular project?

Let us know. Happy to help.

Thanks,

Kartika

 

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