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ovidiu_6824
Participant
January 28, 2025
Question

Premiere Rush - Crash problems while editing

  • January 28, 2025
  • 2 replies
  • 100 views

Hello. I own an MSI Katana.I7, 16 gb ram, nvidia rtx4060 8gb.
I use Adobe rush for video editing and it happens very often to me that the image jerks and then the laptop crashes. I always have to close it or reset it to resume my activity, after which I suffer the same again.
What could be the problem. The laptop is almost new, I bought it again a month ago.

    2 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 30, 2025

    It might be an issue that is hardware related. Contact us here for help with that. 

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 28, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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